Primarily a physician, with a lot of experience within management roles across a number of health insurance organizations. Experience in health insurance functions involved contracting; benefits and exclusions; medical networking; customer care; claims management and; medical information management.
My years of experience were underpinned by further postgraduate studies at Diploma and Masters levels. By holding a Diploma in Total Quality Management and a Masters in Health Policy and Management, I have had a versatile introduction to various know-hows such as project management, strategic planning, six sigma, policy analysis, health services management and organizational development.
I ...