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Utrecht Area, Netherlands Netherlands

Exponent of a new way of thinking

Design

I make intractable problems, tractable, often by reframing them imaginatively. Then, I design solutions that won't create problems elsewhere, now or in the future. Or, at least I try. The solutions often take the form of services. I focus on the system-level structures of a service that give meaning and purpose to the design of lower-level implementations such as UI and processes. I've spent the last four years in the public sector. I've spent the last 10 years obsessed with the following questions: What are services? Why do they fail? Why do they exist? I'm now writing a book. Never being satisfied is my dogma. Curiosity is my only doctrine. Industrial engineering is my discipline.