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London, United Kingdom United Kingdom

Freelance Consultant

Technology / Software / Internet

MSc in Human Computer Interaction & Technical Communication followed by eight years as a technical author (to 2002). Since then, I have worked as a consultant supporting Casewise process modelling and enterprise architecture tools. See my web site (www.kybernetica.co.uk) to see my areas of expertise along with examples of my work. In summary: - Process mapping, business analysis and process modelling techniques - Meta-model design (modeling taxonomy) - Web design and publishing of models (to create integrated knowledge bases) - Modeling and technical standards - Governance and compliance processes - Training course design (both classroom and online) - Instructional documentation...