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Narnaul Area, India India

Project Administrator at Wipro Infotech

Technology / Software / Internet

Key Responsibilities in Virtual Desktop Infrastructure Project ⦁ Managing a team of 7 engineers at 4 client sites for the same project (Virtual desktop infrastructure). ⦁ Handling daily task of server like Memory, CPU, Disk, Services, C drive space, RDP, and File sharing permissions related issue. ⦁ Working on incident, alerts, SR and change management. ⦁ Assign desktop and other assets to new users and replace against the faulty one according to the ticket raised by user. ⦁ Have to monitor all hardware related issues and application related issues for all users at site after providing them thin client . ⦁ Troubleshooting application issues like outlook ,SAP and provide resolutions for...