Have managed and coordinated all facets of the Learning & Development organization, from customer identification & lead generation to revenue generation, project acquisition, and project delivery.
Have set up and managed the company's Instructional Design team, growing the team beyond supporting in internal learning to delivering multi-crore customer projects across deliverable types and domains.
Well versed in rolling in requirements, conceptualizing delivery models, strategizing delivery, organizing and allocating resources, delivering in keeping with expected quality benchmarks, and handling escalations.
Have experience managing both internal and external teams with multiple skill ...