Hands-on, results-focused senior manager of user experience design with the proven know-how to combine creative and usability perspectives resulting in world-class Web, mobile applications and customer experiences.
Over fifteen years of success optimizing user engagement for brands such as Apple, FiServe, McDonald's, Rite Aid, SCJohnson as well as multiple startups. Expert in rallying cross-discipline teams to provide a compelling customer experience that improves brand loyalty, customer retention and conversion.