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Executive and  Open Group Certified IT and Business Architect with more than 20 years of experience in designing, selling and implementing solutions for Customer Relationship Management, Contact Centers, and Enterprise Architecture Implementations.
Successfully led engagements in consulting, project delivery, business process and application management outsourcing, and software development.
Global experience in a support of a multitude of industries, delivering successful engagements in North and South America, Europe, Africa, Asia and Australia.
Recognized as a leader in the IT Architecture space, engaged in training delivery and certification mentoring for aspiring IT Architects.

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