Effective manager and leader specializing in student services, housing and residence life with over 20 years experience working with students both in the United Kingdom and Canada.
Experienced but still an innovator and committed to excellence in customer service and a student centred approach to their residential experience.
Specialties: Customer service, student residence, leadership, student services, facilities management, residence assignment, property management, off campus housing, social media, higher education, process improvement, student affairs, student services.