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Managing and operating the Company's pharmacovigilance system, creating and updating standard operating procedures and providing induction training in pharmacovigilance.

Receiving and responding to medical and technical enquiries and complaints and maintaining the Company's complaints database. Reviewing and updating standard operating procedures and preparing new procedures as required.

Preparing 6 monthly safety and quality reviews and end of financial year complaint reports.

Co-ordinating and arrangeing site tours for visitors, including student groups.

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