Personal Information
Organization / Workplace
Tunisia Tunisia
Occupation
Director Customer eXperience at Business & Decision
Industry
Technology / Software / Internet
Website
http://www.moezmaamoun.comAbout
Over 18 years international experience (France, Belgium, Morocco, Mexico, Netherlands, Algeria and Tunisia) in IT & Telecom, where I played progressive roles, covering various activities (management, business development, pre-sales, consulting, delivery, people coaching) and domains.
Main Skills:
-People management,
-Business development,
-Pre-sales,
-IT governance: master plan, roadmap, program & project management, etc.
-Consulting,
-Solutions design & integration architecture: BSS, OSS and NSS (IN/VAS platforms)
-Telecommunication: Mobile, Fixed, Internet and Data / BSS, OSS, IN/VAS
-Billing and customer care: BSCS iX/ iX Collection, Oracle BRM (Infranet), Comverse Kenan Arbor/BP
-CR...
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