Proactive and result driven Manager with 15 years of experience and success in administering and operating heterogeneous implementations a number of CRM projects implementations mostly EBS and Siebel in addition to the good exposure to other IBM, Oracle applications and tools. Highly self-motivated individual with proven leadership, strong interpersonal communication, and customer facing skills with emphasis on quality of work. Worked in different business environments ranging from government, educational organizations and multinational IT Companies, Moving into Telecom industry as a Support Manager for corporate application.