- Dealing & handling USA and Canadian customers according to their needs.
- Provided customers with desired information in a timely manner.
- Responsible for all cash transactions.
- Handle and solve customer's complains
- Handling customers’ calls following agreed processes to guarantee consistency and meeting of global requirements and standards.
- Obtains client information by answering telephone calls; interviewing clients and verifying information.
- Inform clients by explaining procedures; answering questions; providing information.
- Maintain communication equipment by reporting problems.