Preventive, Corrective and Planned Corrective Maintenance as well as Alarm Surveillance of Core Network Elements (MSS, MGW, IPMPLS and GMSCs)
End-End support, coordination and control of assigned trouble tickets with root-cause analysis
Diagnosis of Hardware/External faults and their rectification(Faulty Cards placement, Media verification, Peer office problems, CDRs management, Voice Record and S-Record management)
Ensure proper functioning of Huawei NE’s(MSOFTX3000, UMG8900 & ATCA) NSN NE’s(NOKIA DX200 MSS(M14) and IPA2800 MGW(U4)), IPMPLS NE’s(Juniper M320/M120 and Ex4200 layer 3 switches) and CRBT NE’s (URPs/MGCs/Fileservers/DB servers) of the region through routine health ch...