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São Paulo Area, Brazil Brazil

Pharma Supervisor Operational at Proxis

NGO / Public Service

Professional pharmacist with 2 years’ experience in Medical Information (Customer Service). This experience combines a diversity of functions such as management of a first level Medical Information team, implementation and management of new projects, training and development team, development of decision-making reports, ensuring that Service-Level Agreements (SLA) are achieved and providing corrective action in case they are not, responsible for follow up logistics processes and analysis of product complaints and pharmacovigilance’s registers; My long-term goal is to be able to combine pharmacy with new technologies and create or improve tools/systems to achieve the best customer experie...