Personal Information
Organization / Workplace
London, United Kingdom United Kingdom
Occupation
User Experience Researcher at Google
Industry
Design
Website
http://www.nicolekai.comAbout
A UX consultant specialising in user centered design research methods, insight, and innovation strategies. Passionate about user experience and innovation in service and product design.
User Experience and User Research:
Championing the integration of frequent, regular user testing into service and product development cycles. Managing and commissioning various forms of usability research and evaluation methods, from ‘guerilla testing’ to formal heuristic interviews and usability lab testing of prototypes, websites, and applications.
Substantial experience in analyzing user behavior and providing recommendations and consulting on both new projects and redesigns of existing websites and...