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Pune Area, India India

Head - Customer Success & Growth

Technology / Software / Internet

-Strategic planner with a focus on Customer Success execution(Acquisition-Engagement- Retention), P&L experience and a proven track record of delivering exceptional business results in high stress situations. -Broad experience in Digital Marketing and BtoB / BtoC Sales with a flair for Ideation, Strategic Planning, Prospect Pitches, Customer Acquisition & Team Management. -In-depth understanding of Customer Management Cycle. -Strong CXO level relationships across E-commerce & SAAS firms. Specialties • Digital Strategy ● Strategic Partnership ● New Business Partner Acquisition • Customer Subscriptions Planning ● Customer Segmentation / Activation / Reactivation • Market...