Highly accomplished IT professional with proven track record at identifying critical issues and implementing best resolution strategies. Customer oriented, with the ability to develop lasting relationships with new and existing customers through careful listening skills, attention to detail, and providing service beyond expectation. Superior record of steady career progression in IT, mirrors underlying commitment to deliver robust, customer-responsive services and projects in deadline and task-driven environments. Respected for troubleshooting acuity and capacity to think outside the box for effective outcomes
Communicator: Foster a practical approach in identifying, planning, deliv