My role has expanded to cover all mobile voice and broadband products in Botswana Telecommunications Corporation. I am now responsible for providing professional mobile product inputs to the creation and maintenance of the BTCL strategy that will deliver shareholder value.
I manage all product management and development for all mobile business products within an agreed framework, meeting targets for return on investment, profits and customer satisfaction. Along with my team, we work towards ensuring we support senior management in developing a business product plan by providing professional governance and performance inputs, working efficiently in order to ensure all products are develop...