Ms. Ola AlZawati holds a Msc. In industrial engineering –performance management using balanced score card and a Bsc. in the field of industrial engineering from the University of Jordan. She achieved the best leader Award / King Abdullah II Award for Excellence in Government Performance and Transparency in 2004.
She works as an excellence expert at the Dubai Municipality providing support for the development of systems and procedures to improve its services and outcomes according to the quality and excellence principles including strategic planning and restructuring and performance management, self assessment, etc.
She joined Fiscal Reform Project II / United States Agency for Internati...