A Research Professional with over 20 years experience in Market Research, Customer Insights and Market Planning. An expert in the application of quantitative and qualitative research techniques with a strong record of working with clients to design, project manage and deliver all elements of research, including measuring consumer behaviour, continuous tracking, advertising and brand communication, customer loyalty, customer satisfaction, corporate reputation, business to business, ad-hoc market research projects and continuous monthly market data provision. Extensive experience across many sectors,with particular experience in Energy, Financial Services, Telecommunications, Public Affair...