Oscar Little
Personal Information
Organization / Workplace
Washington D.C. Metro Area United States
Occupation
Service Desk Tier I
Industry
Technology / Software / Internet
About
IT Tech Service Desk Tier I: I provide customer satisfaction by troubleshooting and resolving various software and hardware problems. I work with Microsoft applications, CISCO applications, DameWare, Exchange Server, VOIP phones, SafeNet Bypass, Bit Locker, Data Encryption, Active Directory, Enterprise Email, SIPR Thin Clients and SIPR Thick Clients troubleshooting, CISCO AnyConnect, Clear Cubes, Office 2010 Pro, VOIP Phones, Desktops and Laptops Hardware and Software troubleshooting.
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