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Querétaro Area, Mexico Mexico

Sr. Operations Retail Manager

Logistics / Supply Chain

Lead retail operations for 15 mexican states gruped as East Zone, encompass management of more than 400 access points to FedEx value propostion. During these six months we have reached key milestones on customer experience results which delivered incremental revenue for FedEx Mexico. Operational metrics are now showing much better compliance close to Six Sigma. We just passed satisfactory Corporate Audit in regards of cash control and profit generation, while previous years retail locations showed an outstanding improvement opportunity.