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Bengaluru Area, India India

Lead Escalations Engineer at Citrix

Electronics / Computer Hardware

Deep and rich mix of Technical Support, Advanced Services, QA Testing and Customer Experience Programs. Customer Experience and Technical Support expertise with multi-national organizations in the networking industry. Proven success in leading global, cross-functional teams in Customer Facing, Technical and Operations roles; through all aspects of product life cycle. Partner with senior executives on building Advanced Services Process and delivering scalable solutions in Security, IT & Customer Service Products. Recognized for being a process focused, collaborative, multidiscipline team player that gets results. Demonstrated ability to communicate and work effectively with customers, ven...