Positive, proactive customer service professional with more than 15 years of experience in increasingly senior positions with international airlines, supported by in-depth expertise in global import / export and CEO / CFO assistance. Possess know-how in flight operations leadership, with extensive knowledge of the full flight, preparation, check-in, boarding, safety and security processes. Committed to ensuring an optimal customer experience by providing personal attention to client safety, satisfaction, and comfort. Adept at addressing and resolving problems, bringing energy and commitment to the issue to make each customer feel valued. Strong team builder and mentor ensuring flight and ...