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Greece Greece

Technical Manager

Technology / Software / Internet

A professional with strong experience in delivering IT services to large organizations with complex IT environments. Responsible for monitoring the execution of all the major SLAs for the provision of technical support services. Responsible for monitoring all the related key performance indicators (KPIs). Responsible for the implementation of several IT projects mainly related to customers’ network and systems infrastructure development. Maintaining client liaison in order to ensure satisfaction and broker new opportunities. Decision-maker on the technology to be adopted by the internal orginazation's IT infrastructure. Responsible for the design and implementation of the compan...