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Bangkok Metropolitan Area, Thailand Thailand

Sales Specialist at Dimension Data

Telecom / Mobile

Currently, I am a Contact Centre Consultant and being a trusted adviser to all assigned customers. I have an experience in AVAYA, GENESYS and CISCO based on voice and multimedia solution. Design and Implementation Experience :- - Genesys Framework - Genesys SIP solutions - Genesys Voice Platform - Genesys Reporting (Interactive Insight, CCPulse++) - Avaya Interaction Center 7.0/7.3 - Avaya Voice Portal (AVP) / Avaya Aura Experience Portal (AAEP) - Avaya Application Enablement Services (AES) - CTI Integration with CRM (Screen Pop, Siebel8) Programming Skills - .Net Framework (C#, WPF, WCF) - Java, Java EE (Web services) - Visual Basic 6 - PHP, Java script - Shell script Database Skills ...