I lead the sales organization in Europe to support the sales of products of CAS, like SciFinder (R), SciFinder-n, MethodsNow, PatentPak, Formulus and STN to customers in Europe, the Middle East and Africa. This is done through a consultative process of understanding the information needs of pharmaceutical, chemical, biotech and other research organizations and providing a solution for their needs to use scientific information to support decisions in their research process. I have been closely involved in the developments in how patent information is used within these organizations.
Specialties: Customer relationships in Europe, Middle East, Africa. Managing sales and support agencies in...