Personal Information
Organization / Workplace
London, United Kingdom United Kingdom
Occupation
Senior IT Infrastructure and Project Engineer
Industry
Electronics / Computer Hardware
About
Provide Level 3 and Escalation support services for all our clients via telephone, email, online tickets and customer site visits
Provide accurate and timely diagnosis and rectification of customer faults
Work proactively to ensure prompt resolution of support cases and the highest possible levels of customer satisfaction
Propose and implement IT solutions for clients and plan future improvements
Monitoring hardware and software alerts
Develop and maintain good working relationships with all Customer Support staff
Contact Details