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Washington D.C. Metro Area United States

Director of Professional Services & Advanced Technical Support at Toshiba America Business Solutions

Technology / Software / Internet

Innovator and change agent in imaging and printing space. Currently in a leadership role at Toshiba with responsibility for National Professional Services, National Technical Support including call centers, field technical support and our Break/Fix Service Support Organization which overlays market based Break/Fix Service Personnel. Manage a staff of 74, P&L responsibility. Specialties: Managed services, Professional services, Break/Fix Service, Project Management, Printing & Imaging, Document Security, Content Management.