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I have more than 30 years of hospitality industry experience including operations management, franchise operations, sales and marketing, food and beverage, training and hotel development.

Currently a Director of Franchise Operations with Wyndham Hotel Group since 2004, I'm responsible for overseeing franchised Wyndham Hotels and Resorts in North America; responsibilities included new property openings, training, and providing persuasive consultation regarding the development and implementation of revenue, sales and service plans to maximize customer service and revenue management.

Prior to joining Wyndham Hotel Group, I served as Regional Manager of Operations and Development where I pl...

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