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I am a sales driven individual with a keen interest in the use of data to drive intelligent multi-channel customer interactions that enhance the customer experience. I have a proven track record in the data industry with a career spanning over 10 years. My background has traditionally been in direct and digital marketing, however more recently I am involved in customer interaction management solutions design to improve customer service in the both the contact centre and self service arenas. I have a proven track record in developing commercial partnerships at board level, to drive mutual business benefits.

Specialties: Consultation, Strategy, Innovation, Business Development, Customer Ex...

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