I am MBA in Strategy with over 7.5 years of experience in Dynamics CRM and Business Analysis. I am highly proficient in building client’s relationships, with strong analytical and consulting skills. I effectively work with Internal-External stakeholders to configure and customise Dynamics CRM solution. Adept in identifying business requirements and translating them into artefacts like requirement documents, functional design documents, use cases and training document.
I have strong organisational skills and I am efficient in balancing business needs, client requirements and implementation of Dynamics CRM solutions. I am Microsoft Dynamics CRM 2016 Customisation & Configuration certified...