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São Paulo Area, Brazil Brazil

LATAM Client Service Management

Technology / Software / Internet

More than 10 years’ experience supporting Information Technology and Telecommunications Services Contract Lifecycle in major corporations such as Verizon, TIM and OI. Experience in Service Lifecycle Management for global contracts and extended teams with focus in Latin America. Aiming to provide a quality customer support to by achieving the maximum score in Customer Satisfaction Survey in the past 3 years. Business Management MBA Advanced English