Working at Onsite as System Analyst, Technical Support Lead and Onsite- offshore coordinator in a retail ISU domain in Latin America at a client company named 'Cencosud'. The project under TCS is based on application maintainence and enhancements which includes technology like IBM websphere commerce, MQ messaging system, AS/400 architecture, Manhattan, Web Service.
I am keenly involved in/as:
- Analysing the issues and finding the root causes for them.
- Technical support to Clients and filling knowledge gap to offshore team members.
- Direct clients interaction
- Leading, Mentoring, coordinating with teams in an Onsite-Offshore model.
- Performance improvements
Hands on : IBM WAS,...