· Experienced in IT support & infrastructure for 14 years in Global Company with proven ability to identify, analyze, and solve problems for customer.
· Maintain and control IT assets inventory, source software and hardware for IT team and handle the purchase process internally with departments involved.
· Track and monitor the problem to ensure a timely resolution.
· Coordinating assignments (projects) with solution partner.
· Participate in improvements on processes and documentation.
· Hands-on experience leading all stages of Project Microsoft Active Directory Infrastructure, Hybrid Cloud (Microsoft Azure), Firewall, Backup System (Veeam v.8), Video Conference System(Ricoh), includ...