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Hyderabad Area, India India

Sr. Manager,

Technology / Software / Internet

Leading Shared services group at NetCracker Technology Solutions, India (Former Convergys IT) as part of the Global Managed Services supporting client base across North America, South America and EU on a 7x24 basis out of India with Glocal strategy for team building. In the Global Managed Shared Services model responsible for supporting for Database administration team, Environment Support team and Change Management team of 40+ staff supporting netcracker proprietary products in Telecom- wireless and cable domains out of India in a challenging work environment under tight client SLAs around high availability solutions. Specialties: Managed services experience in applications, DBAs, Sys...