Personal Information
Organization / Workplace
Sydney, Australia Australia
Occupation
Global Contact Centre Management Trainer at MasterCard Worldwide
Industry
Finance / Banking / Insurance
About
WHO I AM:
A self-motivated and confident individual with a natural ability to challenge, coach and inspire.
A people leader with the strengths in training delivery, Identifying and understanding issues,
problems, and opportunities. Effective communication and public speaking skills. Excellent networking capabilities. Proficient in reporting techniques demonstrating analytical and systems expertise focusing in frontline sales staff and the customer service environment.
MY AREAS OF EXPERTISE:
- Training and Development
- Team Leader
- Direct Sales
- Tele Sales
- Charity Sales
- Customer Service
- Coaching
- Travel Services Management
- Insurance
- Banking & Finance
PERSONAL:
I speak, read...
Contact Details