Experienced consultant, system integrator with an in-depth technical knowledge of Avaya, Cosmocom and Asterix communication systems, real-time systems, voicelogging, scripting & programming as well as experience on Pre-Sales, Multi-channel customer contact, Product Development and solution designing.
Specialties: Callcenters, Telephony Management Systems, Application Design, transforming a buisiness case to a working solution.
- Sales and technical Consultancy, functional and technical designing of application integration and development, voice solutions and contactcenter solutions
- Project Management (Requirement Inventory, project planning, responsability management and Project Deliver