Personal Information
Organization / Workplace
Lisbon Area, Portugal Portugal
Occupation
IT Service Management at SAFIRA, a KPMG company
Industry
Technology / Software / Internet
About
Senior Consultant in Applications Management/Support and IT Service Management.
Previously worked as team leader and application management/support consultant for:
- CRM applications (Siebel, BI Publisher);
- WEB platforms (IIS, Apache and Sun ONE);
- Java EE platforms (WebLogic, WebSphere, JBoss and Oracle IAS).
- BPM
Since 1998, I’ve worked in several IT teams: Operations, CRM application support, Web and Java EE administration, and more recently in IT Service Management related with BPM.
Throughout my career, I did technical work, but also team management, technical project management, and helped raising the standards in every team and departments where I’ve been. My work includes
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