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Portland, Oregon Area United States

Service Cloud Architect at salesforce.com

Technology / Software / Internet

Proficient in the areas of: web development, application development and management, CRM, and content management, e-commerce and business systems analysis and design, online marketing and analytics, database management, and program and project management. • Gathers functional requirements, designs process flows, leads workshop meetings, configures applications and trains staff for multiple Salesforce.com implementations • Designs Salesforce applications to enhance business performance, drive end-user adoption and accelerate return on investment • Designs and manages migration projects to cleanse and port data from a host of diverse systems into Salesforce.com • Supports sales teams in de...