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Seasoned customer experience professional with 17 years in Hi-Tech, IT, Financial Services and Telecoms.
•	Substantial international experience, willing to travel and fluent in French and German.
•	Proven senior level influencer and engaging public speaker.
•	Strong affinity for technology with an in-depth understanding of its application for business improvement.
•	Inclusive leader who thrives in a multi-disciplined team environment.
•	Inquisitive, analytical and focussed on delivering practicable solutions to complex business needs.
•	Has worked in USA, UK, Belgium, France, Germany and New Zealand.

Specialties:
•	accessibility
•	business analysis
•	business process impro

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