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Greater Minneapolis-St. Paul Area United States

Video Conference Consultant (PCVE)

Technology / Software / Internet

Polycom Certified Video Engineer (PCVE). In-person and remote resolution of technical issues on (but not limited to) Lync, Polycom and Cisco endpoints and infrastructure components. Work with partner teams resolving issues across infrastructure platforms including (but not limited to) network admins, Security and Telephony teams. Log capture and data analysis.Technical knowledge of SIP/H.323 protocols, firewall traversal, QoS and routing/switching protocols. Set-up and implement support and maintenance processes for clientele. Design and implementation of video conferencing, meeting support, audio visual, UC, and Microsoft Lync best practices. Install, configure, and support domestic an...