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•	Providing L2 and L3 network support for Telecom Egypt Call Center sites in both Cairo and Alexandria.
•	Support and maintenance of Cairo and Alexandria network switches and routers.
•	Conducting root cause analysis on Network Incidents in both Cairo and Alexandria sites.
•	Network Redesign for branches.
•	Changing and upgrading different network equipment.
•	Replacing branch routers, modems and switches with new equipment.
•	Installation and configuration of new devices on LAN.
•	Performing security audits of routers and switches.
•	Troubleshooting of complex LAN/WAN infrastructure in Cairo and Alexandria sites.
•	Configuration and troubleshooting of switching and r...

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