‣ 9+ years of Business System Analyst experience with 4+ years of experience in the Salesforce.com CRM Platform as a Senior Systems Analyst having a strong blend of business and systems experience with a combined hands on using Sales Cloud, Service Cloud, and Force.com as a platform.
‣ Proficient in SFDC concepts of custom objects, fields, validation rules, workflows, process builder, formulas, time triggered tasks, reports and dashboards.
‣ Experience in collaborating and interfacing with technical architects, developers, QA and management to ensure project functionality and direct user documentation to concerned parties.
‣ Understand customer business needs and configure SFDC requiremen...