Tri-sector leader with 5+ years experience working at the intersect of Research x Design.
Satsuko is a Design Researcher at Normative, a strategy and software innovation consultancy. There, she conducts in-context user research, translating research findings into actionable design opportunities for clients and stakeholders.
Before joining Normative, Satsuko built and ran a startup research and design firm (InWithForward) that builds, tests, and implements new social services. And, she managed the innovation lab portfolio at a think tank (SiG) that supported public and social innovation units across Canada.
Satsuko's specialties are: business strategy, qualitative research, verbal and ...