Personal Information
Organization / Workplace
Bengaluru Area, India, Karnataka India
Occupation
Project Program Management Advisor at Dell International Services
Industry
Technology / Software / Internet
About
My 10 Years - Service Delivery / Projects / e-Commerce / Technology Consultant for Technical Support
1) 5Yrs of Operations Experience Defining and Designing Operational SLA’s & SOP’s for enhanced operational effectiveness, Leading Teams to Deliver Productivity and Quality Milestones.
2) 5Yrs Projects & Programs dealing Cross Functional Stakeholders Globally (EMEA, APJ, AMRICAS) handling Programs (a) Solution Deployments (b) Business Outsourcing and Insourcing
(c) E Enablement
3) 2Yrs as Technology Consultant Providing Solutions to Applications and User Interfaces within Contact Center (Citrix, Communication, Mailing Solution, Knowledge Management)
4) Dell Certified in a) Brand b) S...
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