My name is Shivam Kumar and I am associated with Tata Consultancy as Project Lead handling System and Network Administration tasks. My functional exposure includes expertise in end-to-end Strategic IT Server Management, System Administration, Incident- Change Management and overall maintenance & troubleshooting (H/W, OS, Back-up) and other desktop systems support. I have rich experience in providing IT implementation solutions and advice on how to turn technology investments into strategic assets that increase productivity, reduce costs and create new revenue sources. ITIL V3 Certified, my unsurpassed skills in hardware & software related problems and maintaining Hardware and Software Inv...