Competent IT professional, offering around 10 Years of experience in IT Infrastructure, Application Support & Administration working with Tech Mahindra as Team Lead - System Administrator.
A Microsoft certified professional and VM certified associate
Having expertise across Design, Installing, Configuring, and Troubleshooting & Administration of Windows & VMWare.
Demonstrated capabilities in software/application, providing technical support and structuring customized solutions to meet customer’s specific needs.
Designed service standards and guidelines that serve as benchmark for excellent service delivery; establishing service level agreements, evaluating risks, costs, resource requirem.