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Virtual, North Carolina United States

ITSM Transformation, Service Management, Monitoring and Data Center Operations

Technology / Software / Internet

Accomplished professional with 20+ years of progressively responsible experience developing and leading IT transformations and program management improvements. Fortune 50 expertise in ITIL implementations, transformations, mergers and acquisitions, projects and programs. Diverse management experience encompassing development, implementation and continuity of Lean Six Sigma and organizational change initiatives. Proven ability to design, plan, lead, manage and implement IT Transformations, Service Delivery/Support solutions enabling new applications, processes, programs and complete lines of business. Consistently recognized for outstanding management and service delivery performance, as w...