A committed individual aiming at getting a job done as well as possible; prefer to go by the book, however, choose to improvise once i have gained enough experience at a particular task within the span of control allowed. Until then though, I prefer to follow set procedures to the T. My drive for quality driven work can drive me and my colleagues up the wall. I very strongly believe, one needs to work not to meet SLA's but to derive job accomplishment , satisfaction and ensure a job well done; SLA's will automatically be met.